AI chatbots
1. What is an AI Chatbot?
It takes the form of a button on your website that the user can push to talk with your custom AI agent, just like the one you can find on this website. The button will opens a small chat window, where a conversation can happen real-time with AI. This is highly customizable based on your website and business.
2. What are the basic capabilities of a custom AI Chatbot?
The level intelligence is the same of ChatGPT, but it comes with major upgrades.
Your chatbot can be trained to respond with a certain style and behaviour.
This will happen by default when the user initiates a conversation.
In other words its personality and manners can embody your business brand at best.
It can also be trained on specific documentation, effectively becoming an expert and providing detailed answers according to specific needs.
It can extrapolate information out of the conversation, and send it over to an external application, like a CRM software or an Appointment manager solution.
Information can be processed and cleaned using AI, to make sure is consistent to your process. An AI Agent can also elicit specific information from the user within the chat, and send it to a human support assistant or to an excel spreadsheet. In the same way it can trigger any other process or workflow within your company, using specific APIs.
3. What is the cost of maintenance for an AI Chatbot?
Excluding the initial cost of development of the chatbot, the monthly cost varies between 60$ and 150$, depending on usage.
The initial cost of the chatbot can span from 500$ to 2000$ depending of the amount of functionalities, training material and integration you demand.
4. Do you offer maintenance, after delivery?
I provide a one-of-a-kind solution. I make sure the solution works according to all the requirements, then I undergo rigorous testing to make sure those functionalities work impeccably in real life.
After this goal has been met according to initial requirements, if you decide to improve your chatbot with more functionalities later on, we can schedule a call and estimate any extra cost.
5. What is the advantage of training the Chatbot?
Based on the specific information concerning your business, i will deal two kind of information to the chatbot. Behavioural prompts and knowledge pool.
Imagine the knowledge pool like everything the AI needs to read and know, to operate at its best. While behavioural prompts are almost like training an actor to interpret a certain movie role. It's basically like teaching a certain philosophy to AI, with its exception and guidelines. This way your Chatbot will easily adapt to a wide array of situations like a human would.
6. What are the advanced capabilities of a custom AI chatbot?
Agents can be trained to have personalities and determine implicit information from a conversation. Let's say the user is having a conversation about his profession and country he lives in. The chatbot will be able to guess his salary range, and behave accordingly.
Polymorphism can be achieved my blending different AI Agents in the same workflow.
Effectively you will have different types of intelligence within the same chatbot.
Agents are able alter their behaviour or personality, based on a specific condition happening within the chatflow. You can think about them as secret agents that can be trained to accomplish certain tasks. This flexibility makes every chatbot ever-evolving. You can have different releases of the same chatbot, with each release gaining new functionalities and improving.
Users are able to provide fairly broad answers, or even unrelevant information.
AI is able to skim through just like a human being, asking to clarify the answer or reading between the lines. Chatbot can be used to avoid specific words, expressions or behaviours. This allows to obtain such an agent that not only respond optimally, but also encourage your customers to come back. Next level AI is the best marketing in 2025.
Chatbots are able to identify whether user replies are congruent with your business needs.
If answers are wrong, unrelated, excessively detailed or not detailed enough, the chatbot will take proper action. Either implicitly by filtering the answer or actively by questioning the user.
7. Can you provide a list of real-life applications?
-Customer Support Agent.
It's able to responds coincisely to user issues, after being trained to support documentation.
Can connect customers to a human agent, after eliciting crucial information.
-Appointment Setter. Allows users to schedule calls or appointments, without human intervention. It takes into account live availability based on a google calendar, calendly, or other solution.
-Lead Capture with CRM integration.
Elicits crucial information to qualify a lead. Verifies it and rectifies it using AI, to send it finally to an external application like a CRM, or excel file. Can also email the user a free ebook.
-Document Analysis, Website Analysis.
A Chatbot can read documents and extrapolate the relevant informations.
An example would be be assisting users with a pdf invoices.
Chatbots can also be programmed to scan specific websites in real-time, and assist with live information. This could be true in case a customer needs help with exchange rate between currencies.
8. Do Chatbots work on mobile?
Yes, they do. The chatbot window expand full-screen, making them look similar a message app like what's app. Being it so comfortable to launch a chatbot on mobile is what makes it so appealing nowadays. Talking to a chatbot can be a lot easier than navigation in a mobile device.
9. What about the privacy of the information?
One of the reason why business hesitate to commit to AI is data privacy.
There is a way to make data processed by a chatbot completely invisible to openAI or any other underlying provider of AI calculations.
It revolves around taking any sensitive info that we ask to the user, and collecting it inside an embedded form inside the chat. I do not only automate your processes, but also protect you and your business to take privacy laws seriously.
10. Am I able to see conversations between AI Chatbot and the user?
Conversations will be saved in a log. They can be analyzed and used to determine the rate of accuracy of the chatbot, and if any further improvement could be carried along.
There is also a way to give you full control of those logs to you and your company.
11. Do you offer more general consultantions on AI Automation?
Absolutely. If you don't need a specific solution implemented, but you'd rather hear an opinion from a professional in the field, you can schedule a call with me.
A consultation call can last up to 150 minutes, and can cost between 100$ and 150$.
To schedule such a consultation, you should schedule a first call of 30 minutes. This will be free, and you'll be able to describe your exact needs for the detailed consultation.
12. Do chatbot offer voice integration?
Yes, chatbot can be activated with voice speech. They are also very good at pronouncing words with a clear tone and in a polite manner. Sometimes they would speak better than real people. Each chatbot needs to be configured to achieve the desired dialectic, speed of speech and accent. Don't forget than every aspect on your chatbot is mirroring your business and projecting your business image. It's well worth being taken care.